Contact OMVIE

We're real people based in Durham, North Carolina, and we respond to every message within 24 hours. Whether you have a question about sizing, need help tracking your order, or want to start a return, we're here to help.

Get in Touch

Email: omviestores@gmail.com

Email is the fastest way to reach us. We typically respond within a few hours during business days (Monday–Friday, 9 AM–5 PM EST).

Common Questions We Can Help With

Sizing help: Not sure which size to order? Send us your measurements (bust, waist, hips) and the product you're interested in, and we'll recommend the best size for you. You can also check our Size Guide for detailed measurements in every size from XS to XXL.

Order tracking: Once your order ships, you'll receive a tracking number by email. If you haven't received it within 2 business days, email us with your order number and we'll look it up for you.

Returns and exchanges: We offer free 30-day returns on all unworn items with tags attached. Email us your order number and we'll send a prepaid return label within 24 hours. Refunds are processed within 3–5 business days after we receive your return. Full details on our FAQ page.

Wholesale and partnership inquiries: Interested in carrying OMVIE in your store or collaborating with us? Email us with details about your business and we'll get back to you within 48 hours.

Shipping Information

All orders ship from our warehouse in Durham, NC within 1–2 business days. Standard delivery takes 3–5 business days within the United States. We offer free shipping on all orders over $65. Orders under $65 ship for a flat rate of $6.99.

Our Promise

If you're not happy with your purchase, we'll make it right. Every order is backed by our free 30-day return policy — no questions asked, no restocking fees, no hassle. That's the OMVIE standard.

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